Community guidelines
Be a good neighbour
Write the way you would talk on the stairs. Disagree with ideas, not people. Assume good intent; most problems in a building are misunderstandings.
Keep it about the building
Questions, notices, recommendations, lost and found, events, things to lend or give away. Not party politics, not national news, and no advertising for businesses outside the building.
Respect privacy
Do not post other people's phone numbers, photos, or details about who is away from home. Do not photograph neighbours, their doors or their balconies without asking. What is said in the building stays in the building.
Children
Nabo is for people aged 16 and over. Do not post photos, names or details of children without the consent of a parent or guardian. If you think a member is under 16, report their profile with "Seems to be under 16". Nabo staff check this privately, and nobody is told who reported it.
No harassment, no discrimination
No insults, threats, or content that targets anyone for who they are. Repeated unwanted contact is harassment, even when each message seems harmless.
No scams, no sales
The lend & borrow board is for lending and giving, not selling. Never ask for payments or deposits. Report anything that looks like a scam.
Nothing illegal
No illegal content, no threats of violence, and nothing that puts anyone in danger. In an emergency, call your local emergency number first.
Reporting and moderation
Every post, comment, listing, event, message and profile has a report button. Reports go to your building's moderators. Content with three independent reports is hidden automatically until someone reviews it, and reports that are still open after 24 hours go to Nabo staff. Every decision comes with a statement of reasons in your language: what was decided, which rule applied and how to appeal. Someone other than the person who decided reviews your appeal.
Managers and moderators
Managers and moderators follow the same rules and are held to a higher standard. They may pin, hide or remove content, issue warnings, suspend members for 7 or 30 days, and deactivate memberships. Every action is logged.
Changes
When these guidelines change, everyone is asked to read and accept them again before their next post.